We know that customers need absolute reliability when using a 3rd party service as part of their infrastructure monitoring. Our service is built with redundancy and resiliency from the ground up.
The tools we build make automation and clarity their number 1 goal. Common tasks and checks can all be scheduled and notified. Interfaces are designed to highlight critical information and aid insight.
We provide responsive, intelligent support around the clock. We know that the hardest problems our customers face are not the ones that can be automated away.
Our product is evolving and changing to meet new needs all the time. We're wide open to customer suggestions and we maintain an open roadmap for features. This gives prospective customers clarity about how the platform will change to provide new solutions over time.